Paywalls: BusinessDesk and an evolving Kiwi media

TL;DR Fuseworks is now indexing businessdesk.co.nz and surfacing relevant story links in customer reports… If you work in a prominent New Zealand organisation you probably know about BusinessDesk. In its own words “it’s been reporting the New Zealand political economy and the fortunes of its listed and unlisted businesses since 2008, when two of New Zealand’s most experienced business journalists, … Read More

Social monitoring, minus the clutter 💬

Social media monitoring is now available via Fuseworks. It’s probably a little different than you’re used to – and we’d like to think it’s at least 50% less silly: ❌ Trolls, Kim Kardashian wannabes, oversharers and single-follower Sams 👍 Greater insight, clarity and perspective on the big issues of the day We’ve all been there – ‘social is where it’s … Read More

✈️ All aboard for international media monitoring

Flags

Actually, stay where you are – Fuseworks is bringing the world to you 😊 We’ve had lots of people asking for help monitoring international online news sources – and now we’ve got you covered. That doesn’t mean you’re going to get inundated by overseas news. New Zealand sources are still front and centre. We’ve made international monitoring an optional add-on, … Read More

2018 – Year in review

We love, love, love charging off in bold new directions – but we often find it’s the little enhancements, the small steps forward that are most appreciated by our customers. In 2018 we ‘focused’ on both. Our new mobile/lite app uses the latest web technology to provide an additional way to keep your entire organisation on top of relevant news … Read More

Why you might be having email issues

We’ve had a small number of customers get in touch recently saying they haven’t received their report from Fuseworks. The most likely reason for this is spam filters. When it comes to sending email there’s a heap of ‘best practice’ guidance out there – and Fuseworks follows all of it. Including authenticating all outgoing mail. Despite that certain badly designed … Read More

Your whole organisation is now mobile enabled

Mobile app launch announcements lend heavily on taglines like “we shrunk the app to fit right in your pocket” and “do everything you can in the office, on the road”. Maybe that works when your app doesn’t do very much – but Fuseworks on the desktop delivers a rich toolset to surface, package and analyse news. Miniaturising those tools to … Read More

Media monitoring: Deciding what matters most

When people talk to us about media monitoring, the first thing we ask is what most matters to them when selecting a service. The answers vary, sometimes a lot – but there are five reoccurring themes. These five things that customers want from media monitoring have shaped all the decisions we’ve made when building Fuseworks. They’re what’s important to us. … Read More

2017 – Year in review

2017 was a year of refinement and expansion for Fuseworks. During the year we did a feature by feature review, often working collaboratively with customers, to identify opportunities to polish and extend the Fuseworks experience. No part of the app has been left untouched, from the hosting infrastructure, through to performance-focused changes to the front end, and the workflow of … Read More

MetService Case Study

Jacqui Bridges is General Manager Corporate Affairs at MetService, New Zealand’s national weather authority. “Monitoring will always be vital for us,” says Jacqui, so with more than twenty years experience in communications, she’s thrilled to have found a service she can rely on. Can’t beat local knowledge Fuseworks is proud to be NZ owned and operated. We believe this gives … Read More

Media release best practice: Finding a beautiful, unique lure

Words matter… especially when trying to grab the attention of journalists. The average journalist is inundated with news tips all day, every day. Here’s what the Fuseworks PR newswire looks like on a typical weekday: That’s an average of over 20 releases an hour from 9am-5pm and peaks at more than 30. It makes it just a wee bit tricky … Read More